Appliance Service Technician - Exam Information
Table of Contents
Self-Assessment
This tool can be used to reflect on your own experience and knowledge in the trade compared with what is on the exam.
Exam Breakdown
Each Red Seal exam's questions are developed to assess the activities laid out in the National Occupational Analysis. This trade's Red Seal exam has 120 questions Footnote *, which are distributed as follows:
Block A – Occupational Skills - 8 questions
Block B – Electrical And Electronic Systems - 36 questions
Block C – Mechanical Systems - 22 questions
Block D – Water Systems - 14 questions
Block E – Air Systems - 11 questions
Block F – Refrigeration Sealed Systems - 29 questions
Block G – Gas Systems (Not Common Core) - 0 questions
Types of Exam Questions
All Red Seal exam questions are written in multiple-choice format. A multiple-choice question consists of question followed by four possible responses (A, B, C, D). Every question has exactly one correct answer and three incorrect options. They are not misleading or trick questions, but the incorrect options are not always obvious.
There are three types of questions that you will see on Red Seal Exams:
- Knowledge and Recall
- Procedural and Application
- Critical Thinking
Knowledge and Recall
This type of question tests your ability to recall and understand definitions, facts and principles.
For this trade, less than 10% of questions that are this type.
Example of a Knowledge and Recall Question:
Which operating component is found in a convection oven range?
- Locking mechanism on the oven door.
- Fan assembly in the oven.
- Shield on the oven door window assembly.
- Fan in the storage drawer.
Answer: B
Procedural and Application
This type of question tests your ability to apply your knowledge of procedures to a situation.
For this trade, between 40 and 50% of questions are this type.
Example of a Procedural and Application Question:
A new dryer is noisy. A visual inspection reveals that the drum is rubbing against the cabinet. What is done?
- Replace the drum.
- Adjust the levelling legs.
- Replace the cabinet.
- Adjust the cabinet.
Answer: B
Critical Thinking
This type of question tests your ability to interpret data, solve problems and arrive at valid conclusions.
For this trade, between 45 and 55% of questions are this type.
Example of a Critical Thinking Question:
Given the following information:
- Washer does not agitate
- Continuously fills
- Spins and drains
What is the cause?
- Broken belt.
- Worn clutch.
- Faulty pressure switch.
- Faulty pump.
Answer: C
Try more sample questions for this trade and check out the Exam Preparation Guide. It will give you practical insights on what goes into Red Seal exams, and how you can best prepare yourself to do well.
For more information about exam preparation materials contact your provincial/territorial apprenticeship office.